FAQs

Frequently Asked Questions:

How long will it take to receive my order?

That depends on the shipping method that you select. The choices include: Next Business Day, to receive in Morning: Next Bsuiness Day, to receive in the afternoon; 2nd Day; 3rd Day.

How can I Track my Order?

We will E-Mail you an order Confirmation #, that will contain your tracking #. You can then see when the item was shipped out, and when you can expect to receive it.

What do I do if I am not happy with my purchase?

Just call us at 212-744-4144, and let us know that you would like to return or exchange the item that you purchased.
Shipping Information:

Orders will be filled immediately, and will be shipped within 1 business day of purchase. Tracking numbers will be available upon shipping.

Refund, Returns and Cancellation Policies:

If you are not completely satisfied with your purchase within 7 days of receipt of your item, you may return it to us for a full refund (less shipping charge) or exchange. Shipping charges are not refundable. Note item must be in original condition or a refund will not be granted.


Eisler Chemist 1142 Lexington Ave New York, NY 10075 Contact: (212) 744-4144