Bioderma Atoderm Intensive Gel-Cream Ultra-Soothing Cooling Care can deeply nourish, protect, and repair the skin. It is, therefore, perfect for the daily care of very dry, irritated, and atopic skin. This condition is normally characterized by intense dryness, redness, and itching and can affect infants, children, and adults. With this in mind, this product has a unique formula that helps treat and reduce those symptoms. With hydrating and nourishing properties, it not only helps deeply hydrate the skin but also enhances the production of lipids. This strengthens the skin barrier not only helping calm irritations but also protect the skin. Suitable for the whole family it provides an immediate feeling of freshness and long-lasting hydration providing comfort to the skin.
We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received.
We do not accept returns for perishable items, intimate items, gift cards and beauty items.
If you wish to return your item, we must receive your request within 14 days of the date you received your item.
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be refunded to your original method of payment within two weeks. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email firstname.lastname@example.org within 30 days of receiving your product to begin the process.
After you’ve submitted a return request to email@example.com, we will send you a PDF of a return shipping label. Please print it out and affix to your package.
For returning undamaged and unused items, you are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.
For returning goods that arrived damaged or the wrong item sent by us, we will cover the cost of return shipping as well as giving you an intact item or a full refund.