Mustela’s Stelatopia Cleansing Oil is a multi-use, replenishing, oil-based cleanser for your baby’s face, hair, and body. Specifically designed for extremely dry and eczema-prone skin, our cleansing oil envelops itchy, dry skin in a silky, hydrating barrier while moisturizing and soothing. Our tear-free, fragrance-free formula dissolves easily in bath water and is dual purpose. Simply apply the cleansing oil directly to your little one’s bath or to their wet skin and hair during bath time. Rinse thoroughly and gently pat dry with a soft towel. Stelatopia Cleansing Oil makes a great face wash and makeup remover for mom, too. Composed of 98% naturally derived ingredients, our cleansing oil is hypoallergenic and free of parabens, phthalates, and Phenoxyethanol. It is also recognized by the National Eczema Association. Stelatopia Cleansing Oil is gentle and safe for newborns, babies, and children of all ages, and its sustainably sourced, biodegradable formula comes in a recyclable bottle.
We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received.
We do not accept returns for perishable items, intimate items, gift cards and beauty items.
If you wish to return your item, we must receive your request within 14 days of the date you received your item.
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be refunded to your original method of payment within two weeks. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email email@example.com within 30 days of receiving your product to begin the process.
After you’ve submitted a return request to firstname.lastname@example.org, we will send you a PDF of a return shipping label. Please print it out and affix to your package.
For returning undamaged and unused items, you are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.
For returning goods that arrived damaged or the wrong item sent by us, we will cover the cost of return shipping as well as giving you an intact item or a full refund.