Are you looking for a cleaner mouth? Let Tello help you achieve just that. Our toothbrushes are designed for people who want a beautiful smile, and more importantly, for those who take their dental hygiene seriously. Our brushes feature a sleek handle which is not only attractive, but ergonomically designed to help you correctly brush your teeth. What sets our toothbrushes apart are the bristles. The Nollex bristles are very gentle thanks to the rounded tips, but offer extremely thorough and effective cleaning throughout the life of your brush. They are waterproof and fast drying which helps prevent decay and deform like you see with so many other toothbrushes. The compact head is smartly designed to reach every corner of your mouth, making sure you don’t miss a spot. If you’re looking to make the switch to a high-quality toothbrush that changes the way you brush your teeth, Tello is the answer.
We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received.
We do not accept returns for perishable items, intimate items, gift cards and beauty items.
If you wish to return your item, we must receive your request within 14 days of the date you received your item.
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be refunded to your original method of payment within two weeks. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email firstname.lastname@example.org within 30 days of receiving your product to begin the process.
After you’ve submitted a return request to email@example.com, we will send you a PDF of a return shipping label. Please print it out and affix to your package.
For returning undamaged and unused items, you are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.
For returning goods that arrived damaged or the wrong item sent by us, we will cover the cost of return shipping as well as giving you an intact item or a full refund.